Job Title: Guest Support & Admin Officer
Job Responsibilities
- Welcoming check-in guests and greeting in-house guests on daily basis, making sure their stay is comfortable. Solving any issue that they may have and assisting guests’ inquiries.
- Guest administration work such as
- Paperwork – printing welcome notes, guest registration forms, weekly guest notice, guest feedback forms
- System - Updating daily guests status files in the system such as documents, emails etc
- Arranging airport pick up and transfer, massage, etc.
- Sending thank you emails after guests check-out and requesting online feedback.
- Other villa-related administration work.
Job Requirements (Please read before applying)
- Fluent in English language both oral and written is necessary. This position requires daily conversation with guests so oral fluency in English language is a must.
- Pleasant, energetic and outgoing personality, team player and ability to solve problems efficiently. Female preferred, male are welcomed to apply.
- Experience in hospitality industry is preferred. Previous job experience that requires fluent communication in English (Oral & Written) such as Guest Relations, Guest Service, Reservation Agent, Reception, English Teacher, Tour Guide etc will be considered.
- 6 working days a week, 1 year contract.
Education Requirements
Minimum D3 or above with minimum 1 or 2 years of direct work experience in hospitality industry.
How to Apply
Interested candidates may apply through our website www.kumpul-kumpul.com/career . If you have any questions regarding this position, please email villa@kumpul-kumpul.com (Subject : GSA position)
Only shortlisted candidates will be contacted and notified for an interview. Only those who are currently residing in Bali and ready for an interview will be considered.
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