Guest Service Officer
(Mandarin)
(Bali)
Responsibilities:
1. Responsible for checking in/out guests such as registering and assigning rooms to guests.
2. Handles guest queries pertaining to facilities, services, registration and information regarding shopping, banking, dining, entertainment, and local events etc.
3. Handles and records guest comments and complaints, and refer issues to supervisor when necessary.
4. Responsible and accountable for handling and safe keeping of cash and guest valuables.
Requirements :
1. Min 1 year of service in the hospitality industry or diploma in hospitality
2. Knowledge of Microsoft Office eg. Words, Excel & familiar with system
3. Good coordination skills, meticulous, organized, neat and diligent.
4. Able to converse well in English.
5. Able to converse well in Mandarin
Please send your resume to :
